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Outdoor Specialist

Don't Pay Twice for the Same Job: The Importance of Due Diligence Before Hiring

Hiring a professional for a home improvement project, renovation, or personal service is an important decision that should not be taken lightly. It's crucial to ensure that you're investing your money wisely and not at risk of paying twice for the same job due to poor workmanship or unreliable service. In this blog, we'll discuss why doing thorough research, reading customer reviews, visiting showrooms, and vetting staff can save you from costly do-overs and ensure a job well done the first time around.

Do Your Homework – Research is Key

When starting any project, the first step is always research. With a plethora of companies offering seemingly similar services, it's essential to differentiate between them. Look beyond the glossy images on websites and delve into the substance of what they offer. Check credentials, qualifications, and areas of expertise to ensure they align with your specific project needs.

Read Customer Reviews – They Tell a Story

Customer reviews are more than just star ratings; they provide a narrative of past experiences with the company. Detailed reviews can highlight a company’s strengths and expose potential weaknesses. Look for comments on their punctuality, professionalism, quality of work, and how they handle issues if they arise. A consistent track record of positive feedback is a strong indicator of reliability.

See if They Have a Showroom – Tangible Proof of Quality

If possible, visit a company's showroom. This is particularly relevant for services related to home improvements, like kitchen remodelling or landscaping. A showroom allows you to physically assess the quality of the materials and craftsmanship. It also demonstrates that the company takes pride in their work and is willing to stand behind its services.

Check Staff Employment – The Direct Benefit

A significant aspect to inquire about is whether a company employs its staff directly or relies on subcontractors. Businesses that hire in-house are often more invested in training and retaining quality workers, resulting in better service. Direct hires are typically held to higher standards and accountability, which can lead to superior work and reassurance that the project will be completed as promised.

Avoiding the Perils of Subcontracting

Subcontractors aren’t necessarily a red flag, but they can introduce variables such as differing quality controls, work ethics, and availability. These factors can lead to inconsistencies in the final product. When a company uses their own staff for all stages of a project, it reduces these risks and ensures a cohesive approach to your project.

Questions to Ask Before Signing

Before making your final decision, ask pointed questions:


Investing the time to thoroughly vet companies can spare you the frustration and financial burden of having to redo substandard work. By reading customer reviews, visiting showrooms, and ensuring that all staff are direct employees, you set the stage for a successful partnership with a service provider. Remember, due diligence upfront can save you not only money but also invaluable time and peace of mind. Conduct your research thoroughly, choose wisely, and enjoy the confidence that comes with it.

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Customer Reviews

We're proud to have earned numerous 5-star reviews from our satisfied customers. These testimonials reflect our commitment to delivering exceptional quality, superior service, and ultimate customer satisfaction. We value customer feedback and use it to constantly improve and refine our services. Click here to see what our customers have to say about their experience with us.

At Outdoor Makeover Group, we're passionate about delivering high-quality outdoor makeovers. Trust our dedicated team to manage your project with the utmost care and professionalism.

It's as easy as 1, 2, 3, enjoy!
OMG offer a no fee, no obligation survey.
Our meticulous team will inspect and measure your project area, bringing along product samples for you to explore. At OMG, we're all about precision and exceptional results.
Post-Inspection, expect a clear, transparent quote within 48 hours via email or post. No hidden costs, just straightforward pricing. Contact us to schedule your survey and inch closer to your dream home
Upon quote acceptance, we'll schedule your installation. Any doubts or concerns? Reach out to us. Open communication ensures a smooth process.
Voila! Enjoy your renovated space, guaranteed by our product-specific warranty. Quality is our promise, and your satisfaction, our reward. Thank you for choosing OMG as your makeover partner.
Expect a seamless experience when you request a quote from OMG.

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OMG Commitment

At our company, we are absolutely committed to delivering the best outdoor makeovers possible for our customers. We believe in going above and beyond expectations, and we want each and every client to be proud of the work we do for them. To make sure this happens, we adhere to the OMG commitment in everything we do. This means that we approach all our projects with a focus on excellence, and we take the time to make sure that every detail is absolutely perfect. We believe that by delivering consistently high quality work, we can build strong, long-lasting relationships with our customers and our staff alike. So if you're looking for an outdoor makeover, turn to us and we'll take care of everything.

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