Outdoor Makeover Group Customer Testimonials

A Family Business Rooted in Devon and Cornwall

At Outdoor Makeover Group, we're more than just a business; we're a family committed to enhancing the beauty and functionality of outdoor spaces throughout Devon and Cornwall. Over the years, we've forged a reputation for delivering exceptional service that consistently surpasses customer expectations, all while maintaining our family-run ethos. Your feedback is invaluable to us, helping us improve, celebrate our achievements, and making every review important.

Nigel - Trustpilot
12th June 2024

Having used OMG for our decking we were confident that they would do a good job with our Resin Driveway. Ed came to talk about the project, and Alicia kept us updated, and was there to answer any questions. The two teams involved were polite and professional. We are delighted with the result, and have had lots of positive comments on how lovely it looks. Thank you again OMG for a great job.

Mark - Trustpilot
12th June 2024

It is refreshing to engage with a company that from start to finish has been great at communication, focused on the customer and delivered an excellent service. OMG have delivered a great outcome for me and I would certainly have them on my "go to" list for my next project.

Michael - Trustpilot
7th June 2024

Excellent service from Ed who made a site visit to discuss what we wanted and through Alicia who kept us up to date with scheduling to the guys who completed the job. I have no hesitation in recommending OMG for your garden project large or small. We our delighted with the work completed today.

Helen - Google
7th June 2024

We got tarmac done to our entrance. Excellent friendly, professional service by all from first contact and right up to the end of the job. Would be happy to recommend this Company.

Moore - Google
28th May 2024

Lots of outdoor surfaces to choose from.

Matthew - Trustpilot
25th May 2024

OMG we’re polite, professional, hardworking, quick and skilled. I could not be more pleased with the final look of the makeover. I would definitely recommend and use again

Miller - Trustpilot
1st May 2024

A great service from start to finish, from initial contact to finished product. The team were prompt, friendly, and knowledgeable working in rain on the second day to finish the job. Thanks to Alicia and the team for a job well done. Dave@Kate Miller.

Jackie - Google
23rd April 2024

The 2 chaps from OMG were hard workers and showed pride in their work. Really happy with the way our garden has been transformed!

Mark - Google
20th April 2024

OMG literally transformed our ugly black tarmac patio into a fabulous paved area which is a pleasure to use. It is not a regular shape at all, but they have sculpted curves around the edges, added extra steps where needed and finished it off beautifully. I would highly recommend them!

Sheldon - Trustpilot
18th April 2024

Excellent job. Has made such a difference!

Cross - Trustpilot
17th April 2024

Well fantastic service and company from start to finish on my garden makeover, my husband and I are so delighted with our beautiful makeover by OMG , from start Ed doing a survey and explained to me clearly on what was possible to do, then on to the workmanship and hard working men of Eli and Liam who have done a fantastic job , and not forgetting the charming lovely lady Alicia office who helped me all payments, and I did notice a few scratches on decking and emailed Alicia no questions asked replaced new Deck boards with in 48 hour's, truly amazing workmanship recommend this company to anybody. One very happy customer

Biolik - Trustpilot
15th April 2024

A great service from beginning to end. They listened exactly to what I needed, including wheelchair accessible doorways . The team arrived on time and worked quickly, the first day in pouring rain. The new Patio looks great, the whole area looks much bigger and lighter. I can’t wait for the sun to shine , so I can be outdoors.

Roberts - Trustpilot
11th April 2024

Great service. From initial contact, to quote, to install. Just perfect and transformed my garden from a bog to perfect!

Boyte - Trustpilot
10th April 2024

A fantastic service from start to finish. We were kept informed at all stages of the work. Liam and Eli worked nonstop in terrible weather conditions and completed our new deck early to a wonderful standard. Everything was taken away at the finish, we are really pleased with the final result. Excellent customer service. I would highly recommend.

Eleanor - Google
8th April 2024

Punctual, professional, friendly, knowledgeable. The team worked in very challenging weather, finished on time and did a great job. Very highly recommended.

E Jones - Trustpilot
8th April 2024

Punctual, professional, friendly, knowledgeable. The team worked in very challenging weather, finished on time and did a great job. Very highly recommended.

V Lock - Trustpilot
2nd April 2024

What an outstanding & professional company. From the first contact with Alicia & visit from Ed it was obvious they cared about the customer & would do nothing short of a perfect job. Even with the atrocious weather most days our artificial grass replacement & our extensive resin makeover was meticulously planned & executed by the two teams working together on the only two decent days for the week. Existing grass disappeared while the resin prep was done leaving the rest of the day for the resin makeover which was then dry for the grass team to walk down the drive & install the new grass the next day. Still amazed it all got completed to perfection before todays snow, thunder, hail & more torrential rain. When you’re having expensive work done OMG certainly provides the service & care you want. Well done all.

Ashley - Trustpilot
27th March 2024

What a fantastic service. OMG are a very professional outfit. Alicia and Ed in the office cannot do enough to make the service as seamless as possible. Our quote was received on the same day the survey was completed! Works then started shortly after and the site teams could not be anymore polite and helpful. They could not do enough for you to make your dream a reality, they also left our property as they found it i.e tidy. Minor changes were made to our design by the site teams to give us a better finish, the final finished product with these changes is far better than we could have imagined. I would definitely recommend OMG to everyone I know and get them back to complete any other works to our property.

Tony W - Trustpilot
19th February 2024

Fantastic customer service before and during the driveway work. Great value for money - it was a big job and it looks great.

Patricia - Trustpilot
12th February 2024

OMG replaced our existing wooden decking with grey composite in just one day. The whole team worked efficiently and professionally to complete the job on time. We now have a beautiful new decking to enhance our garden and outdoor living space Would thoroughly recommend OMG

Householder - Trustpilot
29th January 2024

From start to finish, this company was a pleasure to deal with. My initial enquiry was made on a Saturday afternoon of bank holiday weekend. I didn't expect anyone to contact me before the following Tuesday, however, a lovely lady called Alicia rang me to arrange a visit from their team. Within a few days Ed visited me and measured up the work I requested and gave me a quote which included all incidental work. When I was happy to go ahead, Alicia gave me a date and gave me the names of the people who would carry out the work. Ely and Shane carried out the work. They were polite and respected my property. Unfortunately, they were unable to finish the job as they didn't have enough materials with them, but a colleague made a special trip and completed the work before 7pm the same evening. I would happily use this company again and will recommend them to family and friends. A very professional and friendly company providing a quality service.

Joy O - Trustpilot
29th January 2024

OMG have completed a resin makeover on our driveway which was in a very poor state. We are absolutely delighted with the result, it's so smart and a really lovely finish. The service we had from the first email was outstanding - Ed, Alicia, Gareth, the resin team all kept us up to date, answered any concerns quickly and were thoroughly professional, polite, helpful and friendly throughout the process. The result has definitely added kerb appeal to our property and has changed an uneven, messy and muddy driveway to a smart and easy to maintain one.

Peter - Trustpilot
15th January 2024

Very pleased with my dealings with OMG, the work they completed (railings around patio & back step) was excellent, first class service from this company.

Jo - Trustpilot
2nd January 2024

OMG completed a resin drive for us. The service provided was fantastic from start to finish. From our initial enquiry through to completion they were extremely professional and friendly. Alicia kept us up to date with every step and the team that carried out the works were courteous and hardworking. Our drive looks amazing! Would highly recommend OMG

Sue - Google
27th October 2023

OMG is the company to choose if you want a professional job done when choosing composite decking. Ed, Eli and Gabe and the two men who dismantled the decking were brilliant from start to finish. I highly recommend OMG. Sue Squire

Abigail - Google
17th October 2023

Really pleased with our decking! The team were so efficient - tidy, speedy, listened to what we wanted, gave great advice and nice guys too! Would 100% recommend.

Pamela - Trustpilot
17th October 2023

Fantastic experience from start to finish From our first contact with Ed at OMG our decking makeover has been a brilliant experience. Alicia in the showroom was very helpful and knowledgeable. The two young men Eli and Gabe who dismantled and re fitted our new decking were very professional and worked really hard through awful weather. Nothing we asked for was too much trouble and everything was done to our complete satisfaction. No hesitation in recommending OMG for your outside projects. Will definitely use them again. Pam Franklin

Keene - Google
18th September 2023

A.F.C. Absolutely fantastic Company. Do not hesitate to use this company. Did a superb job on our new build Resin transformation, From Ed who initially came out to see us, to Devon and his team who did the work and a special mention to Alicia in the office , all very polite , very hard working, trustworthy and on time. Even when there was a slight problem was resolved very quickly and our garden area has been transformed. Thankyou team OMG. Very very happy customers. Cherylyn and David Keene Goonhavern

Melissa - Trustpilot
14th August 2023

We had our new patio and pavement done by OMG almost 6 weeks ago and loving it more every day despite the miserable weather. Cannot praise the whole process enough. Alicia was always so helpful, surveyor Ed picked the most perfect match in paving slabs to compliment our house, the 2 hardworking men who did the work were thorough, paid attention to detail and were determined to carry on in the heavy rain to ensure the job was complete in good time. All in all within one month of accepting the quote, we had our perfect patio.

Cathy - Trustpilot
9th August 2023

Ed and Alicia were both very knowledgeable, helpful and accommodating throughout the process of choosing, agreeing and organising for our resin driveway. The team of installers did an amazing job. The finish was professional, tidy and very pleasing to the eye. Thanks to all the team. Highly recommended.

Steven - Google
8th August 2023

The quality of work, communication and overall professionalism we received from OMG from start to finish was exemplary. We would 100% recommend this company for any landscaping work.

Gary - Google
29th July 2023

Today we had the Outdoor Makeover Group install a new Composite decking in our garden, the team arrived at 7.45am (on time) and did not stop until they had finished at 1.45pm, they were extremely professional, courteous and friendly, I plied them with iced water because of the hot weather, the finished decking has enhanced our garden no end, the team cleaned up everything necessary after the installation, I can't recommend them highly enough, thank you O.M.G for such a great job..

Paul - Trustpilot
21st July 2023

Tremendous service from start to finish. Extremely friendly and professional workforce and also very knowledgeable. My decking and pea gravel makeovers look amazing and I am extremely satisfied. Would have no hesitation in recommending. Am starting saving for my next project. Big thanks.

Jeff - Google
13th July 2023

We have been very pleased with the whole process of working with OMG. We received helpful suggestions at the first meeting followed by a satisfactory quote. We were kept up to date through the preparation period and the work was soon completed by two very considerate employees to a very high standard.

Nigel - Trustpilot
13th July 2023

Ed came to give us a quote to replace our decking. He was professional and helpful. Gabe and Troy who came to fit the decking were polite and efficient. They worked around me working from home. We are delighted with the finished decking.

Fred - Trustpilot
5th July 2023

Excellent. Efficient. Friendly. Great product well used.

Graham - Google
28th June 2023

I first heard about OMG via their advert on the radio whilst doing the school run on a Monday morning. I called shortly afterwards and Ed came to do a site visit a couple of days later, we received a fair priced quote the same day. The job, a new drystone retaining wall and patio, was performed with the same efficiency. The guys arrived on the agreed date at 0740 on a Monday morning and by 0745 were already on the tools. They worked incredibly hard and quickly and left the site clean and tidy at the end of each day. Ed returned the following week to top up the pointing and the wok done has transformed our house. All in all I could not recommend highly enough, easy to deal with, fast, friendly and work finished to a high standard.

Angie - Google
26th June 2023

OMG were excellent in all aspects, from beginning to finish. Ed was very helpful, professional and approachable in helping to establish what was needed to fulfil my request. He sourced reclaimed granite to build a garden feature. The men who did the hard work ( Adam and Troy ) were very friendly, professional and approachable, and worked solidly in the searing heat to complete my posts and arch within the day. They were most particular in the details and discussed with me at all times what would be best. I would highly recommend this company to anyone and would gladly have future work done by them again. Thank you OMG for a first class job.

CE - Trustpilot
26th June 2023

OMG! Outdoor makeover group are amazing! Such a positive experience from start to finish for my composite decking. Literally cannot fault- polite, on time, professional, courteous and it looks fab! What I appreciated more than anything was the communication and honesty from start to finish. I knew where I was, what was happening, how much I needed to pay etc I would absolutely recommend OMG and I will definitely be using them again. Many thanks

Sandra - Trustpilot
23rd June 2023

Superb Superb driveway fitted Customer Service from Ed Alicia Dev and Nathan excellent.. From first contact with Company driveway laid within two weeks.

Lynn - Google
22nd June 2023

We cannot recommend OMG highly enough. From our initial quote to completion they have given us an excellent service all round at a fair price. They supplied and fitted a new raised decking and laid new gravel on our driveway. Every member of staff from Ed who carried out a thorough survey and quote to all the hardworking outside team including reliable and efficient Alicia in the office, we say a big thank you. You were all very professional, friendly and a pleasure to do business with. We will definitely use OMG for future outside projects. Service: Driveway replacement

Dawn - Trustpilot
19th June 2023

OMG have this week replaced our deck which was rotten, I can not recommend them highly enough. Troy and Gabe completed the work in a professional manner, they were very friendly and answered any questions we had. We got concerned when they discovered that they has been sent the wrong parts to complete the job but the were calm and assured us that they would fix it and it would only cause a short delay and they were true to their word. I would highly recommend them.

Chris - Google
13th June 2023

It was with some trepidation we contacted OMG for a quote, amongst others, for work involved in replacing our rotting wooden decking. We need not have been concerned. From Ed who provided a swift response to our request for a quote, to Troy who did, with a bit of assistance, the main work. His approach was so friendly, and he was a pleasure to meet. The work was carried out in a very professional manner from dismantling the old wooden deck to the installation of the new composite. On the basis of our experience, we would have no hesitation in recommending OMG.

Susan - Trustpilot
30th May 2023

OMG recently completed our resin driveway project well ahead of schedule. The team Ed, Joe, Harry, Devon and Nathan did an outstanding job. They all worked very hard and finished the project in a very short time with minimal disruption. The driveway looks great and we have our fingers crossed that it remains in such good condition over the years ahead. Overall we have had a very positive experience with Ed and his men and would be confident in using them on any future projects.

Maxine - Trustpilot
15th May 2023

Having contacted OMG to get a quote for composite decking we were really impressed with how quickly Ed came to survey the job. They started the installation the following week. Nick, the chap who did most of the installation, was great. He worked incredibly hard, was very polite and made sure at all times we were happy with the way the work was going. The job was finished within the timescale we were given, the chaps even put all the heavy plant pots back in place on the veranda. We cannot fault anyone we dealt with at OMG and would certainly recommend them. We are delighted with our lovely composite veranda. Thank you OMG.

Chris - Google
11th May 2023

This company is truly outstanding! We were blown away by their level of professionalism and responsiveness. Despite our project not being the largest, they provided a prompt quotation visit, clear and concise communication, and followed through on their commitments. We highly recommend them!

Gemma - Checkatrade
28th April 2023

The Outdoor Makeover Group were highly professional and friendly from the start. I couldn't be anymore happier with the results of my resin bound driveway and will defiantly be using them again. Cannot recommend them enough!

Rosemary - Bark
31st March 2023

Devon and his team did a fantastic job laying resin at the back of our property. Cannot recommend them enough. Fantastic job.

Derek - Trustpilot
31st March 2023

We couldn't recommend Ed and the team highly enough. From the initial visit to go through the project we wanted along with the professionalism of the work crew (Dev, George, Eli and Gabe) they have completely transformed our space and given it the wow factor. A massive thank you

Brian - Trustpilot
8th March 2023

We have just had a new driveway extension and total rebuild of the existing one completed by Gareth and his team. The change is brilliant thank you so much.

John - Trustpilot
8th March 2023

We had Devon and his team arrive early Wednesday to extend our driveway to allow room for my sons car. They work very hard and the end result is fabulous. Highly recommended well done.

Mark - Checkatrade
8th March 2023

We initially approached OMG with a view to their providing us with a simple section of decking for an outdoor area close to the main house. Gareth came up with a much improved version of what we initially planned and his holistic approach to the project was very welcome indeed. We now have a really lovely outside area to enjoy all year round and so much more than we originally envisaged. During the decking project I mentioned to Gareth and Ed the issues we had been having in recent years with an increase in flash flooding to our main driveway and all the problems associated in having gravel surfaces to all of our driveways leading down to and around the property. OMG came up with a solution to deal with the flash floods at the top of the drive in the form of a large, robustly built Galvanised steel grid covered excess water and detritus settling tank that is connected to the existing underground drainage system, which works a treat. The gravel to all the driveways was replaced with a permeable resin bound surface, which in addition to dealing with all the excess water at times of heavy rain has given the whole property a completely and much improved look. We cannot recommend OMG enough. Gareth very much leads from the front and both he and Ed are always available at the end of the line pretty much day or night and if you cannot reach either or both of them on any particular occasion they will always and promptly return a missed call or message, which in this day and age is a total rarity. Nothing is too much trouble for these guys, everything and anything is possible and what we also really liked is their positive can do attitude and willingness to think outside of the box and come up with good solutions to any problem. The team work well together and they all work hard and work is carried out in a timely manner and to a very high standard. I / we really cannot recommend OMG enough.

Elaine - Google
8th March 2023

Ed is approachable, friendly, professional and above all open and honest. The guys turned up on time and were friendly and polite. They worked quickly and paid attention to detail taking away all the rubbish. A problem arose when the electric tripped but Ed sorted it and ensured all was well when they left. The finished decking looks amazing. I would thoroughly recommend this company and use again if required."

Lisa - Google
8th March 2023

OMG were great from the outset, explaining the possible options with clear pricing. Once we had decided on the decking option, the work began very promptly. The guys arrived on time, as arranged. The job was carried out with great professionalism (by Eli) and we are delighted with the final product. We will definitely have them back again for other jobs and would highly recommend them all.

Ruth - Trustpilot
8th March 2023

We were nervous about having work done on the house as we usually do everything ourselves as it's so hard to find good tradespeople. After a call to Ed we were sure they were the company for us. So professional and throughout the job they worked so hard and in all weathers. We also decided on a last minute fence which they said they could do and we are so glad they did, it looks amazing. We recommend them highly, we are so pleased and the end result is just what we wanted. They even suggested things to us that look superb like the pattern at the front, it gives it a lovely finish. Thanks OMG and all their amazing team, we will miss you all now it's finished.

Graham - Google
8th March 2023

Wow great service, great job this is old school customer service and a proper job well done, can’t speak highly enough of these guys, really over the moon with the job and would highly recommend

Lorna - Trustpilot
8th March 2023

The Outdoor Makeover Group have positively transformed two areas of our home. The first thing I’d like to say about OMG is that they will listen to what you want and the ideas that you have. But they will also, if you want, try and build upon these ideas to give you further options or maybe even a different perspective. We have had Mill board decking laid to the rear of our property and then had it encapsulated with a glass border surround. This is a massive improvement compared to the cold grey slate that we had before. The area is now expansive and bright. The decking is easy to keep clean, just a few power washes a year to wash away the slight green shimmer. It’s not slippery at all, even in the winter. It looks like a real wood floor, we love it ! OMG also added a side porch on to our existing porch. They sourced materials to keep the new porch in keeping with our existing one. Further to this, they listened to our needs and came up with a way of further extending this porch to allow for a log shed and bin store. They’ve done a fantastic job and we’re so happy with our new porch. Everything is a yes with OMG, even if something might be difficult they will try and find a way in which things can be achieved. A big thank you to all the team, to Ed and of course Gareth who’s always on hand to help.

Tim - Google
8th March 2023

Gareth and the team worked hard on a project to rebuild the entrance to our driveway, and then resurface the drive. It all went well, finished ahead of time, and when there was a minor problem with a rebuilt wall they came back quickly to fix it. We're very pleased with the end result and have had lots of favourable comments from passers by.