RJ and TS - Trustpilot
20th August 2024
I first met OMG surveyor, Ed, a year ago when he came to quote for installing a new composite deck in our small, urban garden. I learned a lot from him, not least that OMG use composite made from recycled materials that are also re-cyclable. Once in a position to proceed, my husband and I made an appointment to visit OMG’s impressive showroom at Trebursye where we were welcomed by Ed who patiently answered all our questions. Having been impressed by the efficient communication from the Admin team, Alicia and Naomi, seeing examples of the product and other OMG projects, and Ed’s honest and competent approach we felt we were in safe hands and placed our order, expecting a lead time of about 8 weeks. I was delighted when Ed said our deck could be fitted in a slot which had become available about a week later. Gabe and Liam, our installers, were expert and very polite. Our neighbour commented on how impressed he was by their professional and focused way of working. I had also been impressed by seeing the responsible way the OMG fitters drive their vehicles around. You never know who’s watching and listening! A small oversight was immediately rectified with sincere apologies. We are delighted with our new deck which is small but smart and needs no maintenance apart from cleaning with water. It makes it a pleasure to look out onto and spend time in our little garden. I would not hesitate to recommend OMG who provide a kind and efficient service from start to finish.