• info@outdoormakeovergroup.co.uk
  • Phone: 0800 593 1166

Exemplary Project Management at Outdoor Makeover Group (OMG): Our Pledge to Excellence

At the Outdoor Makeover Group (OMG), we believe in delivering not just a transformed space, but a seamless and enjoyable process from start to finish. Led by Adam Boundy, our team is committed to overseeing each project with meticulous care, ensuring customer satisfaction is at the forefront of everything we do. We take immense pride in our work, striving to provide a 5-star service every time.

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Personalized Service

Our process kick-starts with an on-site survey where our project management professional will discuss diverse possibilities with you, elaborating on the pros and cons of different products. They bring along authentic samples to help you visualize how different colours and textures would enhance your space. This dedicated professional will be your point of contact throughout the project, ensuring you receive the best outcome for your outdoor makeover. You'll have direct access to this individual who possesses comprehensive knowledge about your project.

Detailed Planning

Upon quotation acceptance, we meticulously plan every detail of your project to ensure a smooth execution. Your project manager will confirm all colour and product choices and break down the workflow for you. If required, we can arrange a quote delivery session to walk you through the project details and address any concerns you may have.

Transparent Communication

Before the commencement of work, your project manager will provide a comprehensive brief to our specialized installation teams, using pre-work photos and intricate site drawings. Site walkthroughs may also be conducted to cover every minute detail. You're always welcome to join these walkthroughs.

Constant Supervision

Throughout the project, your project manager will either be on-site or readily available over the phone. At each critical stage, they will sign off on tasks to ensure every aspect of your project adheres to our stringent standards.

Guaranteed Satisfaction

After project completion, your project manager will ensure that you are entirely satisfied with the work. They will guide you on the waiting period before you can fully enjoy your revamped outdoor space and provide maintenance advice for the future.

At OMG, we're passionate about delivering top-notch outdoor makeovers. Trust us to handle your project with exceptional care and professionalism.